Terms for the Collection, Storage, and Processing of Personal Data

Last updated: 7 April 2026

1. Who we are

This Privacy Notice explains how the PAIDEIA PROJECT LTD, company number 15587314, incorporated on 23 March 2024, Suite A, 6, Honduras Street, London, UK, EC1Y 0TH (“Provider”, “we”, “us”, or “our”) collects, uses, stores, records, shares, and otherwise processes personal data when you use the website, create an account, register for an event, purchase access to educational materials, attend a live or recorded session, or communicate with us.

If you have any questions regarding these Terms for the collection, storage, and processing of personal data, you may contact us at the following email address: contact@paideia-project.com.

2. Scope of this Notice

This Notice applies to the website http://paideia-project.com, related personal-account functionality, event registration and participation, recordings made for service delivery, customer support, marketing communications, and communications you initiate with us by email, telephone, messenger, or other channels available.

3. Categories of personal data we process
· identification and account data, such as your first name, last name, email address, account identifier, course enrolment status, and login-related information;
· transaction and payment-related data, such as order details, payment status, payment confirmation data received from payment providers, billing details, and refund history;
· communication data, such as messages you send to us by email, personal account, Telegram, or similar channels you choose to use;
· event participation data, such as registration details, attendance status, homework or questions you submit, and support tickets related to access or participation;
· recording-related data, where a live or recorded session is used, such as your display name, audio, image, chat messages, screen-sharing content, questions, comments, and materials you voluntarily share during the session;
· technical and website-use data, such as IP address, device/browser details, log files, cookie identifiers, and information about how the website and personal account are used;
· optional contact data, such as your telephone number or social-network / messenger contact details, if you choose to provide them for support or urgent organisational communication; and
· any other information you choose to provide in connection with a request, complaint, refund, accessibility need, or legal claim.

You are not required to provide every type of data described above. However, some data is necessary for us to deliver an event, manage payment, grant access, or comply with legal obligations.

4. Why we process personal data and the legal grounds we rely on
Under the law, personal data may be processed on several legal grounds, not only consent. Depending on the situation, we rely on contract, legal obligations, legitimate interests, consent, or another ground available under applicable law. Where the GDPR applies, the corresponding GDPR legal basis should be read alongside the same purpose.

5. Recordings of live sessions and participant disclosures

All live sessions are recorded in video, text-chat, or screen-capture. This is necessary to deliver the service, provide enrolled participants with access to the lesson after the live session, support quality control, handle complaints, or preserve evidence of service delivery.

A recording will capture your display name, voice, image, chat messages, questions, comments, assignments, and any material you voluntarily share during the session. Please do not disclose information about your health, political or religious beliefs, sexual life, biometric identifiers, or other special-category data unless it is strictly necessary for your request and you understand that such disclosure may be captured.

If you do not want to appear in a recording, please use the options made available for the relevant event, such as disabling your camera, limiting chat disclosures, or contacting the administrator in advance so that reasonable participation alternatives can be considered where feasible.

6. Cookies and similar technologies

We use strictly necessary technologies to operate and secure the website and personal account. We may also use analytics, advertising, social-sharing, or similar tracking technologies. Where applicable law requires consent for a non-essential technology, we will ask for that consent before activating it and you will be able to manage your choices through our cookie settings tool.

Cookies necessary for the operation of the Website

Analytics cookies [ON / OFF]

We would like to understand how you use our Website in order to improve your experience. These cookies collect anonymous statistical information.

Marketing cookies [ON / OFF]

We want to present personalized content to you. This includes contacting you through our advertising campaigns.

Social media [ON / OFF]

The "Share" and "Like" buttons are connected to your accounts on social networks. This involves the exchange of your data for technical and security reasons.

Third-party cookies

Tracking technology settings (cookies)

How to manage cookies in browsers can be found at the following addresses:

MozillaHYPERLINK "https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences" HYPERLINK "https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences"Firefox

Apple Safari

Microsoft HYPERLINK "http://windows.microsoft.com/en-us/windows-vista/block-or-allow-cookies"InternetHYPERLINK "http://windows.microsoft.com/en-us/windows-vista/block-or-allow-cookies" Explorer

Microsoft HYPERLINK "https://support.microsoft.com/en-us/help/4027947"Edge

Brave

Opera

You may also manage advertising settings for mobile devices or tracking settings in general in accordance with the instructions of your mobile device manufacturer or the owner of the relevant operating system.

7. Where we obtain personal data
· directly from you when you register, create an account, pay for an event, contact us, or participate in a session;
· automatically from your browser, device, cookies, logs, and similar technologies when you use the website or personal account;
· from payment-service providers when they confirm a payment, refund, chargeback, or payment failure; and
· from communication or conferencing platforms when you choose to use those tools to contact us or attend an event.

8. Recipients and processors

We do not sell your personal data. We may disclose or make it available only to the categories of recipients described below and only to the extent necessary for the relevant purpose or where required by law:
· payment processors, acquiring banks, and payment-service providers used for card or bank payments, refunds, and fraud checks (where you choose a wallet, your issuer or wallet provider may also process payment data under its own notice);
· hosting, content-delivery, infrastructure, cybersecurity, backup, website-development, and technical-support providers;
· email, messenger, and customer-support providers, including the communication platforms you choose to use when contacting us;
· video-conferencing, streaming, and recording providers used to run online sessions and to provide access to recordings;
· analytics, advertising, and social-sharing providers, subject to your cookie choices where consent is required;
· learning-administration, legal, accounting, audit, or professional-advisory providers acting on our instructions or under their own professional duties;
· other participants and trainers only to the extent inherent in the format of a live group event (for example, your displayed name, voice, image, or chat message may be visible to them during the session); and
· competent courts, regulators, tax authorities, law-enforcement authorities, or other public bodies where disclosure is required or permitted by law.

Where a third party processes personal data for us, we require it to act only on documented instructions, to keep the data confidential, and to apply appropriate security measures, unless that third party acts as an independent controller.

9. International transfers

For the sole purpose of providing the Services, personal data may be transferred to other countries. For example, data may be transferred to our partners, including but not limited to:

• IT service and solution providers;
• marketing and other agencies;
• our consultants (legal, tax, accounting), insurance companies and financial institutions and banks.

In doing so, we make necessary and reasonable efforts to ensure the protection of your personal data that is transmitted.

You expressly consent to the transfer of your personal data in accordance with this Notice to countries that are not recognized as providing adequate protection for personal data. No transfer of personal data will require your separate consent or provision of separate notice to you.

10. Retention

We do not store personal data longer than necessary for the purpose for which it was collected, subject to statutory retention duties, complaint handling, fraud prevention, and the defence of legal claims. Our standard retention logic is as follows:

Where the law requires a longer retention period, or where deletion must be delayed because of an open complaint, audit, chargeback, fraud review, or legal claim, we may keep relevant data for that limited additional period and then delete, anonymise, or archive it in accordance with applicable law.

11. Your rights

Subject to the conditions and limits set by applicable law, you may have the right to:
· know the source of collection of your personal data, the purpose of processing, and the categories of recipients to whom your data is disclosed;
· obtain access to your personal data and receive information about whether we process it;
· receive a response to your request within the time required by applicable law (generally no later than 30 calendar days);
· request correction, updating, restriction, deletion, or destruction of personal data that is inaccurate, out of date, unlawfully processed, or no longer needed;
· object to processing based on your particular situation or object to direct marketing;
· withdraw consent at any time where processing is based on consent; this does not affect the lawfulness of earlier processing or processing based on another legal ground;
· know the mechanism of automated processing and be protected from solely automated decisions that have legal effects on you, if such processing occurs;
· complain to the Information Commissioner’s Office, a court, or, where applicable, another competent supervisory authority; and
· where the GDPR or similar law applies, receive additional rights such as data portability to the extent provided by that law.

To exercise your rights, please contact contact@paideia-project.com and describe your request as clearly as possible. We may ask for reasonable additional information to verify your identity before acting on the request. Verification measures will be proportionate to the sensitivity of the request and the data involved.

12. Minors

Our services are intended primarily for adults. If you are under 18 years of age, do NOT provide personal data to us unless this is legally permitted and, where required, authorised by a parent or guardian. If we learn that we hold personal data relating to a minor in a manner inconsistent with applicable law or our service rules, we will review the case and restrict or delete that data immediately.

13. Security and confidentiality

We apply technical and organisational measures appropriate to the nature of the processing and the risks involved. These measures may include:
· role-based access controls and need-to-know access;
· confidentiality obligations for personnel and contractors;
· security logging, backups, and technical safeguards appropriate to the risk;
· vendor management and contractual controls where third parties process data for us; and
· procedures for handling incidents, complaints, and deletion/restriction requests.

14. Artificial intelligence and automated decision-making

We do not use your personal data to train or educate artificial intelligence models.

We use ElevenLabs and HeyGen to translate texts as well as audio/video of our events into other languages. However, the translation may be inaccurate and you should not rely on it as your sole source of information, but feel free to ask any additional questions by writing to us at this address: contact@paideia-project.com

We do not intentionally use automated decision-making that produces legal effects or similarly significant effects on you in connection with normal service delivery. If that changes, we will update this Notice and provide any additional information required by law.

15. Changes to this Notice

We may update this Notice from time to time. The current version will always show its last-updated date. If we make a material change affecting the purpose of processing, the categories of data, your rights, or the categories of recipients, we will provide additional notice where appropriate and, where required by law, seek renewed consent or another valid legal basis before using personal data for the new purpose.

16. Contact and complaints
For privacy questions, requests, or complaints, contact us at contact@paideia-project.com.
If you believe your data-protection rights have been violated, you may complain to the Information Commissioner’s Office or to a competent court. Where the GDPR or another foreign law applies, you may also have the right to complain to the relevant supervisory authority.